Terms of Service

Last updated: January 18, 2026

Agreement to Terms

By accessing or using Krowd, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of the terms, you may not access the service.

Subscription and Payments

You are responsible for all charges incurred under your account. We use Stripe for payment processing and do not store your full credit card information on our servers.

Subscription fees are non-refundable. You may cancel your subscription at any time, and you will continue to have access to the service through the end of your billing period.

All pricing is subject to change at any time at the sole discretion of Krowd. Continued use of the service following any pricing change constitutes acceptance of the updated pricing. AI agent accounts that exceed 1,000 messages per calendar month may be subject to additional usage-based charges.

Account Registration

You must register for an account to use Krowd. You agree to provide accurate and complete information and to keep your account information updated. You are responsible for maintaining the security of your account and password.

User Conduct

You agree not to use Krowd for any illegal purposes or to conduct any unlawful activity, including but not limited to:

Data Protection Responsibilities

If you use our service to collect or process personal data of your customers or end users, you acknowledge that:

Intellectual Property

Krowd and its content, features, and functionality are owned by Krowd, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User Content

You retain ownership of any content you create, upload, or share through Krowd. By providing content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your content in connection with the service.

Termination

We may terminate or suspend your account and access to the service without prior notice or liability for any reason, including breach of these Terms. Upon termination, your right to use the service will immediately cease.

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon account deletion, we will delete or anonymize your personal data in accordance with our Privacy Policy.

Limitation of Liability

In no event shall Krowd, Inc., its officers, directors, employees, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to use the service.

Indemnification

You agree to indemnify and hold harmless Krowd, Inc. from any claims, damages, or expenses arising from your violation of these Terms or your use of the service.

Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by email and by posting the new Terms on our website with an updated "Last updated" date. Your continued use of the service after changes constitutes acceptance of the new terms.

Governing Law

These Terms shall be governed by the laws of the United States and the State of South Carolina, without regard to conflict of law provisions.

Google API Data Usage

When you connect a Google account (Calendar, Sheets, Docs, Drive, or Gmail), Krowd handles the data received from Google APIs in compliance with the Google API Services User Data Policy and its Limited Use requirements. We do not use Google User Data to train generalized AI models, do not sell it, and do not transfer it to advertisers. Widgets that read from a Google API are technically restricted from being served by our DeepSeek platform fallback. See our Limited Use Disclosure for the full statement and our Privacy Policy for data handling details.

Platform SMS Usage

Our platform provides SMS messaging capabilities using a shared phone number. Each account receives a limited number of free platform SMS messages per month. Once free messages are exhausted, additional SMS credit packs may be purchased. SMS credits are non-refundable and paid credits do not expire. Free monthly credits reset at the beginning of each calendar month and unused free credits do not roll over.

Users who connect their own Twilio credentials and phone numbers are not subject to platform SMS metering or charges. Platform SMS is provided on a best-effort basis and we do not guarantee message delivery. Standard carrier messaging rates may apply to recipients.

Dispute Resolution

Any disputes arising from these Terms or your use of the service will first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Contact Us

Krowd

Email: hello@getkrowd.com